MUMBAI, India, May 1 -- Intellectual Property India has published a patent application (202641049505 A) filed by Dr. Santhosh Kumar Balan; Mr. Uday Kumar Kori; Mr. Saladi Sai Jaswanth; Mr. Oruganti Naveen; and Mr. Godugu Geetananda Ankith Raj, Ibrahimpatnam, Telangana, on April 17, for 'a multi-sector customer management system with layered architecture and event-driven data processing mechanism.'
Inventor(s) include Dr. Santhosh Kumar Balan; Mr. Uday Kumar Kori; Mr. Saladi Sai Jaswanth; Mr. Oruganti Naveen; and Mr. Godugu Geetananda Ankith Raj.
The application for the patent was published on May 1, under issue no. 18/2026.
According to the abstract released by the Intellectual Property India: "The present invention discloses a multi-sector Customer Management System designed to provide centralized, secure, and scalable management of customer data across diverse organizational domains. The system is implemented using a layered architecture comprising a client interface, an application processing layer, a data storage layer, and a messaging layer for asynchronous communication. It incorporates a structured data processing mechanism that enables efficient handling of user requests through stages of authentication, business logic execution, data persistence, and event propagation. The invention further integrates role-based access control to ensure secure and restricted access to system functionalities based on user roles. An event-driven communication model facilitates real-time synchronization of data across multiple modules, thereby improving system responsiveness and operational efficiency. The system supports modular expansion, high availability, and seamless integration across sectors, making it suitable for enterprise-level applications requiring reliable and consistent customer data management."
Disclaimer: Curated by HT Syndication.
