MUMBAI, India, May 1 -- Intellectual Property India has published a patent application (202631027205 A) filed by Asansol Engineering College, Asansol, West Bengal, on March 9, for 'campuscare using ai agent.'
Inventor(s) include Mr. Amit Kumar Jha; Mr. Santosh Prabhakar; Mr. Biplab Kumar Mondal; Sudip Karmakar; Amit Prasad; Komal Kumari Thakur; and Sumit Modi.
The application for the patent was published on May 1, under issue no. 18/2026.
According to the abstract released by the Intellectual Property India: "Disclosed is CampusCare, an intelligent system for automating the management of institutional grievances and services. The system employs a deterministic NLP engine to classify user intent, a heuristic priority scoring mechanism to detect SOS events, and a generative tool to draft formal complaints from colloquial input. A core feature of the invention is the "Transparency Wall," a real-time public dashboard that displays complaint resolution statuses to enforce administrative accountability. The system further includes an automated routing architecture that directs issues to appropriate departments without manual triage, thereby reducing administrative bottlenecks and enhancing campus response times."
Disclaimer: Curated by HT Syndication.
