MUMBAI, India, June 27 -- Intellectual Property India has published a patent application (202517053753 A) filed by Google Llc, Mountain View, U.S.A., on June 3, for 'system(s) and method(s) for implementing a personalized chatbot.'
Inventor(s) include Tzur, Yoav; Leviathan, Yaniv; Matias, Yossi; and Jedrzejowicz, Jan.
The application for the patent was published on June 27, under issue no. 26/2025.
According to the abstract released by the Intellectual Property India: "Processor(s) of a client device of a user can receive a telephone call that is initiated by an additional user, and, in response to receiving the telephone call, identify an entity that is associated with the additional user, and determine, based on the entity that is associated with the additional user, whether to (1) fully automate the telephone call, or (2) partially automate the telephone call. In fully automating the telephone call, the processor(s) can cause a chatbot to engage in a corresponding conversation with the additional user and without prompting the user for any input. In partially automating the telephone call, the processor(s) can cause the chatbot to engage in a corresponding conversation with the additional user but with prompting the user for input(s) via suggestion chip(s). In some implementations, the processor(s) can further determine whether to (3) refrain from automating the telephone call entirely."
The patent application was internationally filed on Dec. 16, 2022, under International application No.PCT/US2022/053099.
Disclaimer: Curated by HT Syndication.
