MUMBAI, India, March 13 -- Intellectual Property India has published a patent application (202641025409 A) filed by Auxilium College, Vellore, Tamil Nadu, on March 3, for 'tap2eat: mobile-based food pre-ordering and notification platform.'
Inventor(s) include Dr. S. Kavitha; Dr. B. Bindu; Dr. A. Indhumathi; Dr. Auxilia Mary A; Dr. Deepa S; Ms. Hemalatha. G; Dr. Preetha. R; Dr. Gowthama Selvi. E; and Dr. K. Thilakavathi.
The application for the patent was published on March 13, under issue no. 11/2026.
According to the abstract released by the Intellectual Property India: "The present invention relates to a mobile-based food pre-ordering and notification platform, Tap2Eat, designed to improve convenience, efficiency, and customer satisfaction in food service operations. The platform enables users to browse menus, select and customize food items, schedule pickup or delivery times, and complete secure digital payments, creating a seamless, user-friendly ordering experience. A real-time notification system provides continuous updates on order confirmation, preparation progress, estimated readiness, and delivery or pickup status, ensuring transparency, reducing uncertainty, and enhancing customer trust and engagement. For food service providers, Tap2Eat offers an integrated dashboard that allows efficient management of incoming orders, intelligent prioritization of tasks, and optimal allocation of resources. The system includes features for queue management, preparation tracking, and operational analytics to monitor order trends, popular menu items, peak service hours, and overall performance. These analytics support informed decision-making, improved workflow efficiency, and better resource utilization. The platform further incorporates personalized recommendations, promotional notifications, and loyalty program integration, enabling service providers to deliver customized offers and enhance customer engagement. Tap2Eat is designed to be scalable and compatible across multiple mobile devices and operating systems, making it suitable for diverse environments, including restaurants, cafeterias, catering services, corporate canteens, and institutional food facilities. By combining pre-ordering functionality, real-time notifications, operational management, and analytics, the platform significantly reduces waiting times, minimizes errors, and streamlines food service workflows. Additionally, the system supports secure transactions and maintains accurate records of orders, customer preferences, and operational metrics. Overall, Tap2Eat represents a significant advancement over conventional food ordering methods and existing digital applications by providing an integrated, efficient, and customer-centric solution. It establishes a new standard in mobile-based food pre-ordering and notification platforms, offering enhanced convenience for users, optimized operations for providers, and a fully connected and responsive food service ecosystem."
Disclaimer: Curated by HT Syndication.
