MUMBAI, India, July 31 -- Intellectual Property India has published a patent application (202411098788 A) filed by Air India Limited on December 13, 2024, for A Personalized One-Click Booking System.
Inventors include Satyanarayanan Ramaswamy; Viju Chacko; Lijo Joseph; Jeslin Jacob M; and Abhilash C R.
The application for the patent was published on July 24, 2026, under issue no. 30/2026.
Abstract: The embodiments herein disclose a personalized booking system (PBS) through which a user places a booking via a single click. The PBS generates a user interface through which the user provides an input regarding the booking that they wish to place. The PBS analyzes the user’s input and information (stored in a database or another data storage) for determining an intent associated with the user’s input and a set of entities. Based on this, and also information relating to the user’s preferences, the PBS provides the user with a personalized/bespoke booking. The user then accepts or declines the booking, wherein in the case of the acceptance of the booking, the booking process is completed based on a single click from the user. In another embodiment, the PBS may predict an upcoming booking of a user, based on data from one or more external objects, and accordingly generate a personalized booking. FIG. 7
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