MUMBAI, India, June 22 -- Intellectual Property India has published a patent application (202641050073 A) filed by Mrs. Saranya M; Ms. Hemalatha J; Ms. Abinayas; and Ms. Hemavarshlni R on April 20, 2026, for Ai-Based Real-Time Complaint Monitoring And Resolution System For Smart Campuses.
Inventors include Mrs. Saranya M; Ms. Hemalatha J; Ms. Abinayas; and Ms. Hemavarshlni R.
The application for the patent was published on June 12, 2026, under issue no. 24/2026.
Abstract: ABSTRACT The AI-Based Real-Time Complaint Monitoring and Resolution System for Smart Campuses ts an intelligent digital platform designed to improve complaint handling efficiency within educational institutions. Unlike traditional complaint systems that rely on manual reporting and delayed administrative processing, the proposed system integrates Artificial Intelligence techniques to automatically analyse complaint descriptions and determine priority levels based on urgency and sentiment. The system enables students to submit complaints through a centralized web interface while administrators monitor, manage, and resolve issues using real- time dashboards. Developed using modern web technologies and machine learning techniques, the platform performs automated categorization, analytics generation, and real-time tracking of complaint status. By combining • intelligent automation with structured monitoring workflows, the invention enhances transparency, reduces response time, and improves institutional service management within smart campus environments
Disclaimer: Curated by HT Syndication.
