MUMBAI, India, July 13 -- Intellectual Property India has published a patent application (202541001061 A) filed by Zscaler, Inc. on January 06, 2025, for Cloud Observability Framework For Providing Troubleshooting And Monitoring For Services.
Inventors include Ravinder Varkali; Sunil Chappidi; Bhushan Chitte; Sushil Pangeni; Jaspreet Singh; Manpreet Chadha; Ruchita Dinesh Entoliya; Ramesh Kumar Somasundaram; Kriti Chapagain; Di Wang; Noorul Hussain; Rahul Dhere; Abhishek R S; Pramit Gupta; Aniket Singh; Adi Sathya Sai; Karthik Sampathu; Prithvi Manoj Krishna; Renushree G; Nishank Pandey; Haripriya R; Clark Chan; Pranjal Jain; Varghese Kallarackal; and Kumar Sanghvi.
The application for the patent was published on July 10, 2026, under issue no. 28/2026.
Abstract: Systems and methods for providing monitoring and troubleshooting for services of a cloud-based system include receiving (552) a request from a user, the request being for any of monitoring and troubleshooting one or more services provided by the cloud-based system; submitting (554) a job to one or more observability agents associated with the one or more services of the cloud-based system; receiving (556) a response from the one or more observability agents, the response including metrics associated with the one or more services; and providing (558) the response to the user. FIG. 7
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