MUMBAI, India, Aug. 17 -- Intellectual Property India has published a patent application (202641065106 A) filed by Srm Trp Engineering College on May 23, 2026, for Smart Petition Management System Using Artificial Intelligence For Case Categorization And Tracking.
Inventors include Aishwarya B; Alnishma J; Deepikarai D; Adhithya A; and Mrs. M. Subasri.
The application for the patent was published on August 14, 2026, under issue no. 33/2026.
Abstract: The present invention discloses an AI-powered, web-based Smart Petition Management System for automated citizen complaint processing. The system accepts petition text through a web interface and processes it through a sequential pipeline: a Data Preprocessing Module that normalizes text via NLTK-based tokenization, stopword removal, and lemmatization; a Feature Extraction Module that applies TF-IDF vectorization (max_features=1500, sublinear_tf=True) to generate a 1500-dimensional numerical feature matrix; a Classification Module employing (i) a Multinomial Naive Bayes classifier and (ii) a Random Forest classifier (n_estimators=50, max_depth=6), both trained on an 80/20 stratified split, to predict the complaint category; a Department Forwarding Module that routes classified complaints to the corresponding administrative department; and a Tracking and Notification Module that maintains real-time complaint status records and delivers automated notifications to citizens and administrators. An administrative management module provides complaint review, status update, reassignment, and analytics dashboards. The system requires no proprietary software or specialized hardware, operates on commodity hardware with a minimum of an Intel i3 processor and 4 GB RAM, and is deployed as a Flask web application with SQLite-backed data persistence.
Disclaimer: Curated by HT Syndication.
