MUMBAI, India, Sept. 1 -- Reserve Bank of India issued the following press release:
A comprehensive review of the various services offered by Reserve Bank of India under Citizens' Charter and Regulatory Approvals was undertaken and the revised Citizen's Charter was released on July 1, 2025.
2. An analysis of the performance under the Citizen's Charter during the months of July and August 2025 has been carried out and the summary thereof is given below -
Description No. of Applications A Applications pending as on July 1, 2025 2,059 B Applications received from July 1, 2025 to August 31, 2025 47,129 C Referred back to applicants for additional information 313 D Total (A+B-C) 48,875 E Applications processed from July 1 to August 31, 2025
- Within timeline
- Beyond timeline 45,751
45,474
277
(99.4%)
(0.6%) F Applications pending as on August 31, 2025
- Within timeline
- Beyond timeline 3,124
3,089
35*
(98.9%)
(1.1%) * Awaiting inputs from external agencies / stakeholders (16), rationalisation of timelines (5), under process (14)
Function-wise Status of Applications Received / Processed / Pending Function No. of Applications Total Processed Pending Within timeline Beyond timeline Within timeline Beyond timeline Banker to Banks and Governments 19,774 19,774 - - - Currency Management 22,772 21,288 179 1,305 - Debt Management 1,954 1,794 - 160 - Financial Markets 20 17 - 3 - Foreign Exchange Management 2,169 1,274 79 805 11 Payment and Settlement Systems 55 19 - 36 - Regulation and Supervision 2,131 1,308 19 780 24 Total 48,875 45,474 277 3,089 35
3. Going forward, the status of performance under the Citizen's Charter will be published on the first of every month.
(Puneet Pancholy)
Chief General Manager
Press Release: 2025-2026/1021
Disclaimer: Curated by HT Syndication.
